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Help

Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.

Registration

Q: How much does it cost to register?
A: Nothing. Registration at InnsGuide is always FREE.
Q: Do I have to register to use the site?
A: No. You are always invited and welcome to browse and search on InnsGuide without registering. We recommend that you still register, however. Use of our site will be more convenient for you, as the site will remember various search preferences for you. Also, to create an Ad or event listing, you will need to be registered. Registration ia always FREE, and the basic Ads you can create and post are also FREE.
Pricing and Payment

Q: How Much Do Ads Cost?
A: Basic AD listings (up to a FULL PAGE in size) are FREE. Listings of Events are also FREE. InnsGuide offers optional features and programs to upgrade your free listings. There is a nominal charge for upgrading and special programs. See the Advertisers and the Pricing sections of our web site for details.
Q: How Long Does an Ad Run?
A: There are a variety of options and programs you can select when you create the ad, depending on the ad category.
Creating and Managing Ads

Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free.
Q: I created an ad, but it does not show up in search results. Why?
A: You need to "run" your ad. Go to My Account and click on Run Ad to the left of the ad you wish to run. If you selected optional upgrades for your Ad, the system will ask for your credit card information, and your ad will run as soon as your payment is processed.
Q: What Category Should I Put My Ad In?
A: Choose the category that best fits with what you have to advertise.If you don't see the perfect spot listed, choose the next best category.
Q: What region should I put my ad in?
A: The region where your business,service or event that you are advertising is located. By default, the region will be the region you specified on your profile when you registered, but you can change this at any time.
Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show the ads in the user's region first, then ads from outside their region.
Privacy

Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.
Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.
Q: What is your privacy policy?
A: See Privacy Policy for details.
Regions

Q: How Do Regions Work?
A: InnsGuide.com is focused on Northern and Central California. All the key areas are set up as regions. When you register or create ads, you select a "default region" that you are most interested to see the ads for. When you browse ads, the ads of your default region will be listed first. When you use the search feature to search the ads, ads in your region will be shown first.
Q: I don't see my city of interest listed. What region should I choose?
A: Choose the region or city that is closest to where you want to visit.

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